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50% Deposit is required on all orders unless other arrangements have been made. In some cases, payment in full will be collected before production begins.

1. Quotation: A quotation not accepted within 10 days is subject to review. All prices are based on material cost at the time of quotation.

2. Orders: Orders regularly placed, verbal or written, cannot be canceled except upon terms that will compensate Display Business, Inc. against loss incurred.

3. Conception Work: Conception, consultation or preliminary work performed at the customer’s request will be charged at current rates of $65.00 per hour with a one hour minimum and may not be used until Display Business, Inc. has been reimbursed in full for the amount of the charges billed.

4. Design Work: Design work, such as sketches, copies, mock-ups, prototypes and all preparatory work developed and furnished by Display Business, Inc. shall remain its exclusive property and no use of same shall be made, nor any ideas obtained there from be used, except upon compensation to be determined by Display Business, Inc. and not expressly identified and included in the selling price.

5. Condition of Art, Files or Copy received from Customer: Upon receipt of original copy or computer disk, should it be evident that the condition of the copy differs from that which had been originally described and consequently quoted, the original quotation shall be rendered void and a new quotation issued.

6. Preparatory Materials: Computer generated work, mechanical art, prototypes, copy, negatives, positives, flats, plates, and any other items when supplied by Display Business, Inc. shall remain its exclusive property unless otherwise agreed in writing.

7. Alterations or Changes: Alterations or changes represent work performed in addition to the original specification. Such additional work shall be charged at current rates and be supported with documentation upon request.

8. Pre-Print Proofs: Pre-print proofs shall be submitted to the customer with original copy. Corrections are to be noted and initialed by the customer. One simple pre-print change is allowed with original price quote.

9. Color Proofs: Because of differences in equipment, products, processing, proofing substrates, paper, materials, ink pigments and other conditions between color proofing and production operations, a reasonable variation in color between color proofs and the completed job shall constitute acceptable delivery. If the customer requests color matching without exact Pantones, there will be a minimum charge of $125.00 for color matching.

10. Mounting and Laminating: Display Business will not be held responsible for the cost of customer’s prints or artwork to be mounted or laminated that was not printed by Display Business, Inc. If damage occurs to customer’s print or artwork, the charge for work performed and materials will be discounted or refunded.

11. Delivery: All jobs will be F.O.B. at Display Business, Inc. studio unless otherwise stated. Delivery charges by Display Business, Inc. or any other delivery service may be charged to the customer.

12. Production Schedules: Production schedules will be established and adhered to by customer and Display Business, Inc. provided that neither shall incur any liability or penalty for delays due to state of war, riot, civil disorder, fire, labor trouble, strikes, accidents, energy failure, equipment breakdown, delays of suppliers or carriers, action of government or civil authority and acts of God or other causes beyond the control of customer or Display Business, Inc. When due dates or quantities are changed by the customer, final delivery date and price will be subject to renegotiation.

13. Rush Fees: In the event the customer requests a rush order an additional charge of up to 100% may be added.

14. Terms: 50% (or more) deposit required on all orders over $50.00. The balance due upon completion of job order and before the customer receives the completed work. In some cases, such as Community Events with unknown customers, or at management’s discretion payment in full is required at time of order. Customers may apply for Net 30 Terms with credit approval. All wholesale and resale customers must have a Tax Exempt Certificate on file. Claims for defects, damages, or shortages must be made by the customer in writing with a period of seven (7) days after delivery. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that they fully comply with the terms, conditions and specifications.

15. Liability: The liability of Display Business, Inc. shall be limited to stated selling price of any defective goods, and shall in no event include special or consequential damages, including profits (or profits loss). As security for payment of any sum due or to become due under terms of any agreement, Display Business, Inc. shall have the right, if necessary, to retain possession of, and shall have a lien on, all customer property in the possession of Display Business, Inc. including work in process and finished work. The extension of credit or the acceptance of notes, trade acceptance, or guarantee of payment shall not affect such security interest and lien.

16. Indemnification: The customer shall indemnify and hold harmless Display Business, Inc. from any and all loss, cost, expense and damages (including court costs and reasonable attorney fees) on account of any and all manner of claims, demands, actions and proceedings that may be instituted against the Display Business, Inc. on grounds alleging that the said printing violates any copyrights or any proprietary right of any person, or that it contains any matter that is libelous or obscene or scandalous, or invades any person’s right to privacy of their personal rights. The customer agrees, at the customer’s own expense, to promptly defend and continue to the defense of any such claim, demand, action or proceedings that may be brought against Display Business, Inc. provided that Display Business, Inc. shall promptly notify the customer with respect thereto, and provided further that Display Business, Inc. shall give the customer such reasonable time as the exigencies of the situation may permit in which to undertake and continue the defense thereof.